This policy provides detailed information about how and when we use cookies.

Does Wildgen.lu use cookies?

Yes. As described in our Privacy Policy, we use cookies and other technologies to ensure everyone who uses our website has the best possible experience. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.

What is a cookie and what types of cookies does Wildgen.lu use?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit our website. We use essential cookies that enables Wildgen.lu features and functionality, performance cookies that collect information on the use of our website, such as which pages are consulted or the device you use, and functionality cookies to remember the choices you have made when browsing. These data enable us to optimise our website and simplify browsing.

We use persistent cookies and session cookies. A persistent cookie helps us recognise you as an existing user, so it’s easier to interact with our services. After you sign in, a persistent cookie stays in your browser and will be read by Wildgen.lu when you return to our website site that uses our services (for example, our live chat tool). A session cookie only lasts for as long as the session (usually the current visit to a website or a browser session).

What third-party cookies does Wildgen.lu use?

The table below lists the third party cookies on our site. Please note that the names of cookies, pixels and other technologies may change over time.

 

Cookie Name

Description

Expiration

Opt-Out

_gat

Google Analytics

1 minute

Google Opt-Out

_ga

Google Analytics

2 years

Google Opt-Out

_gid

Google Analytics

1 day

Google Opt-Out

__cfduid 

Crisp Live Chat

1 year

 

crisp-client session cookie (different for each user)

Crisp Live Chat

6 months

 

 

How to control and delete cookies through your browser

Most internet browsers are initially set up to automatically accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings.

Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.

For other browsers, please consult the documentation that your browser manufacturer provides.

If you have any questions on your personal data, or any questions or complaints regarding this Cookie Policy, please contact our Privacy Team at privacy@wildgen.lu.